Outdoor cushions | all season scarves | luxe outdoor candles
Moteef offers free shipping Australia wide and international shipping is available.
When should I expect delivery?
In-stock items will be shipped Monday-Friday within 48 hours of ordering and we will let you know if there is a delay for any reason. Delivery can be expected within 6-10 business days depending on your location. If your order has not arrived after 10 working days of your receiving a Shipping Confirmation email, please contact us and we will attempt to locate your item.
Perth customers can expect their orders within 1-3 days.
Do I have to sign for my delivery?
Our couriers prefer signature on delivery within Australia, however, at checkout you will be given the option to have your package left without one. Please be aware that if you select this option, we cannot take responsibility for any loss incurred after delivery.
In the case where your order is delivered requiring a signature, and no one is available to sign for it, redelivery will be attempted within 5 days after which you will be left a card indicating when and where you can collect it. To avoid this kind of delay, we ask that you provide an address where someone can sign for your package. A work address is acceptable.
Do you ship globally?
Unfortunately, no we don’t.
What are your shipping costs?
Delivery Australia-wide is FREE!
Do you ship to PO boxes?
Please enter a physical address for delivery as our couriers can't deliver to PO boxes.
Which postal services do you use?
Moteef trusts Australia Post, Sendle and Fastway Couriers to deliver within Australia (selected at our discretion).
Need to know more?
If you have any questions, don't hesitate to contact us via our handy email contact form.